FAQ's

Our POPs are handcrafted from cold porcelain, carefully hand-painted and finished with attention to every detail. Each figure is made with love and precision to ensure a unique, collector-quality result.

Simply fill in our POP Creator form or purchase a listing. Send us your reference photos and details, and we'll send you a personalized quote. Once approved, we create a private listing and begin production.

Prices start from €55 and vary depending on complexity, level of detail, and accessories. You'll always receive a quote before any production begins — no surprises!

Absolutely! You can upload photos of people, clothes or characters you'd like us to recreate. We'll design your POP based on your visuals.

Production typically takes 2–4 weeks depending on the complexity of the piece. Shipping time varies by location but usually takes 7–14 days internationally. You'll receive a tracking code once your POP leaves our studio.

Yes, we ship worldwide using tracked shipping. You'll receive an email with a tracking code once your POP leaves our studio.

In the rare case of damage, contact us within 48 hours with photos. We'll replace or refund according to our return policy.

We allow changes within 24 hours after order confirmation. Please email us with your order number and requested update.